Patients don’t like payment hassles!
In a new survey, patients state they want a payment process that makes sense, and they’ll change providers to avoid payment hassles.
https://www.healthleadersmedia.com/finance/latest-healthcare-trust-casualty-billing-accuracy
According to Health Leaders Media:
Overall, 76% of survey respondents reported they consider the billing and payment process to be somewhat or very important when evaluating a new medical provider.
We need sane billing and payment systems in healthcare. We just do.